pya777 Privacy Policy
This policy fully explains how pya777 collects, protects, and manages your personal data.
1 Information We Collect
When you register an account, make deposits or withdrawals, and play games on pya777, we collect the following categories of information—
(a) Information you provide directly
- Full name, date of birth, and NRC number (for age verification purposes)
- Email address and contact number
- Payment details (KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer)
- Your chosen username and password hash for account login
(b) Information collected automatically
- IP address, browser type, and operating system
- Gameplay history viewed on the website over time
- Deposit, withdrawal, and gameplay records
- Session cookies and analytics data (used to improve the website)
(c) Information received from partner processors
- Verification codes issued by payment service providers
- KYC ("Know Your Customer") verification data submitted by the user
2 How Your Information Is Used
We use the information we receive only for the following purposes—
- User Account Registration, Verification and Management
- Processing Deposits and Withdrawals, and Recording Financial Transactions
- Prevention of Unlawful and Financial Misconduct (AML / fraud prevention)
- Strict Age Verification for the 21+ Restriction
- 24-Hour Live Chat and Email Support
- Monitoring Website Performance Metrics to Improve Service
- Providing Responsible Gambling Tools (limit settings)
- Platform Security and Protection Against Cyber Threats
3 Cookies and Tracking Technologies
The pya777 website uses the following types of cookies—
Essential Cookies
Keeps your login session active. If these cookies are disabled, the website will not function properly.
Functional Cookies
Remembers your language preference and display settings for a more comfortable experience.
Analytics Cookies
Used to understand how visitors use the website and to improve the user experience. These cookies can be turned off in your browser settings.
Please note that you can reject all cookies through your browser settings, but doing so will limit some features of the website.
4 Data Sharing and Third Parties
pya777 never sells, rents, or shares users' personal data with third parties for commercial purposes, except where necessary to carry out the services described.
We may share data with our trusted partners only in the following circumstances—
- Payment Service Providers — To process deposits and withdrawals (KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer). These providers are bound by data protection agreements.
- IT Security Services — To detect and protect against cyber threats and to maintain SSL certificates.
- Legal Requirements — To comply with lawful requests from judicial or regulatory authorities in accordance with the law.
- Corporate Changes — In the event of a merger or acquisition, users will be notified in advance and data protection guarantees will remain in place.
5 Data Security Measures
We use a combination of technical and organisational measures to protect your personal data—
- SSL / TLS Encryption — All data transmissions are protected with 256-bit SSL
- Password Hashing — No employee can read any password in plain text
- Access Control — Personal data can only be handled by authorised personnel
- Regular Security Audit — Website security is reviewed and assessed on a regular basis
- Data Minimisation — We do not collect data that is not needed to provide the service
Please be aware that no technology can guarantee complete security over the internet. You should also keep your password private and not share it with anyone.
6 Data Retention Period
pya777 retains your data for as long as you remain active on the service and for as long as required to meet legal obligations—
- Account Data — Up to 5 years after account closure (as required by financial record-keeping obligations)
- Deposit and Withdrawal Records — Up to 7 years (for financial audit purposes)
- Game History — Up to 3 years
- Analytics Data — Stored in anonymised form
If you request deletion of your data before a legal retention period has expired, we will delete it as soon as that period ends.
7 Your Rights
As a pya777 player, you have the following rights regarding your personal data—
Right to Access
You may request to view the data we hold about you.
Right to Rectification
You may request correction of any data that is inaccurate or incomplete.
Right to Erasure
You may request deletion of your data, except for data that is required to fulfil legal and financial obligations.
Right to Restriction
You may request that use of your data be temporarily restricted while its accuracy is being verified.
Right to Object
You have the right to object to the processing of your data for direct marketing purposes.
To exercise these rights, you may send an email to [email protected] and submit your request. We will respond and take action within 30 days.
8 Protection of Minors
pya777 services are intended for users aged 21+ only. Anyone under 21 will not be able to access any of our services. Age verification is strictly carried out at the time of account registration.
If you believe we have received data belonging to a person under 21, please notify us immediately at [email protected] — that data will be deleted as quickly as possible.
9 Amendments and Policy Maintenance
pya777 reserves the right to update this Privacy Policy at any time as needed. When changes occur—
- The "Last Updated" date on this page will be revised accordingly
- For significant changes, registered users will be notified in advance via email
- Anyone who continues to browse and use the website is considered to have accepted the updated policy
If you do not agree with any amendment, you may contact [email protected] before continuing to use pya777 services.
10 Contact Us
If you have any questions, requests, or complaints regarding this policy, you can reach our 24-hour support team—
- [email protected]
- 24-Hour Live Chat (via the Live Chat widget on the website)
We will respond to all data protection enquiries within 30 days. At pya777, the privacy and security of our players is a responsibility we take seriously.